Do you have any questions about Custocare, the different payment methods, or managing your subscriptions? Check out our FAQ to find answers to any questions you may have..
Custocare is a brand responsible for managing user subscriptions to all kinds of content. We are the point of contact for all matters related to your subscriptions to movies, games, learning, entertainment, brain training, documentaries, and more. If you have any questions or need a hand with any of your services, our team is here to make your experience simple and seamless.
Feel free to reach out to us if you have any issues with our services, and our team will respond as soon as possible. You can contact us by sending an email to [correo de Custocare]. Our team will answer your questions in no time.
You are free to cancel your subscription whenever you wish, with no commitment or questions asked. The easiest way is to do it directly from any of our services. On the other hand, if you prefer, you can also send us an email to [correo de Custocare], and we will take care of it.
We handle every credit card in any of our services. The payment process is simple, safe, and takes less than a minute. Just fill in your details on our optimized form, and you are ready to go.
We protect your information with the same level of security used by your banking company. When you enter your details, they are sent in a secure digital capsule (256-bit SSL encryption) directly to our payment partner. We never see or save your complete card number in our systems, so your information is safe.
We respond to emails within 24-48 hours. Subscription cancellations through our website are processed immediately.